Peter Tarhanidis

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Organizations today rely heavily on their IT software to drive the business objectives to meet the needs of the market. There are a number of sophisticated software applications that have grown in demand and complexity to support an organization's value chain such as Customer Relationship Management (CRM) and, conversely, the back office, Enterprise Resource Planning (ERP). In the traditional model, to meet the needs of the organization the IT department designs software, hosts applications, codifies software and manages the operational functions to distribute the internal software packages to customers. However, while many IT departments manage this function internally, customers have recognized that IT often takes too long to deploy software packages. Software as a Service (SaaS) disrupts the traditional software model and many buyers have recognized some advanta... (more)